Frequently Asked Questions
Where are classes held?
All individual lessons are currently held in-person or virtually.
What are my payment options?
You will be sent an electronic invoice via email for your lessons.
Invoices can be paid directly online via Stripe secure payment processing.
You may also pay via Venmo* by…
clicking on the image below
scanning the QR code below and/or
searching for the credentials
*Preferred method
Who do I make payments to?
If you prefer to pay by check, payments should be made out to “Shepherd Music Experience”.
When are payments due?
All payments are due at the beginning of each month.
What if my child will be absent for a lesson?
We ask that you give 24 hours notice to reschedule. Please email us at shepherdmusicexp@gmail.com or text your instructor.
What if my account becomes overdue?
If your account is 30 days overdue we reserve the option to suspend your student’s lessons until the account is paid in full, at which time lessons would resume.
Learn with us
Contact us to book a free introductory lesson and find out how we can help you achieve your musical goals.